Privacy for 99.

Controller information

Operator: BeitAin (brand: OakHex)
Location: Bongcheon-ro, Gwanak-gu, Seoul, Republic of Korea
Contact: support@oakhex.io

Information we collect

We may collect account identity data, email address, billing metadata, support requests, service usage metrics, request logs, security logs, and device/browser diagnostics.

How we use information

We use data to operate your account, deliver API access, provide support, prevent abuse, secure infrastructure, process billing events, and improve service quality.

Payments and Paddle

Checkout and recurring billing are handled by Paddle.com as Merchant of Record. We do not store raw card numbers on this site. We receive payment metadata needed for account and billing support.

Data sharing

We share data only as needed with infrastructure vendors, model or hosting providers, anti-abuse/security vendors, and billing providers (including Paddle) to run and support the service.

Retention

We retain account and billing records while your account is active and as needed for legal, tax, anti-fraud, and dispute handling obligations. Logs are retained only as long as operationally necessary.

Cookies and analytics

On non-login landing pages, we use essential cookies and optional analytics via Google Tag Manager. See Cookie Policy for details and controls.

California privacy rights (CCPA/CPRA)

California residents may request access, deletion, correction, and information about personal data handling. Submit requests to support@oakhex.io.

We do not sell personal information for monetary value.

Your rights and contact

You may request account closure, data access, correction, deletion, and privacy help by contacting support@oakhex.io.